Reception by Fulin Labs

A spa owner whose customers write in another language can have booking chats answered without staying on the phone all day. Photograph the price list, share the QR code, and tap Confirm or Decline on each booking request.

Reception by Fulin Labs is an AI receptionist for spas and massage shops. You photograph your price list, Reception builds a receptionist from it, and customers book by chatting in their own language.

What problem does Reception solve?

Small service shops take most bookings by chat, often from tourists who do not share the staff’s language. Someone has to answer all day. Reception answers in the customer’s language and brings the owner in only when a decision is needed.

How does Reception work?

You take a photo of your menu, or type it or say it out loud. Reception reads it, builds your receptionist and gives you a QR code. Customers scan the code, chat and ask for a booking. You tap Confirm or Decline. When the AI is unsure, it asks you for help.

Reception also has a staff training: staff scan a second QR code, go through five picture cards in their language, then try four practice situations. You can see how many people finished.

Who is Reception for?

Owners of spas and massage shops, mainly in tourist cities, who want to serve foreign customers without answering messages all day. Shops with several locations can ask for a managed pilot.

Which booking channels are available?

Sharing a link in a messaging app does not connect its inbox. Review requests and reminders also need a configured delivery channel. Reception does not take payments.

How much does Reception cost?

Early-access setup needs no card, starts no automatic subscription and takes no booking commission. Managed setup and ongoing service are quoted separately. Agree the scope and price before paid work starts.

How can I test Reception before using it in my shop?

Try the Reception demo to see the guest conversation alongside the owner’s view. The demo is stored in your browser; it is not a live shop or evidence of customer results.

1. Ask about a service and price, then request a time for two guests.
2. Check whether the response is a booking request or a confirmed booking under the sample rules.
3. Check how a request that needs a person reaches the owner.
4. Before a real launch, repeat the test with your menu, languages and configured channels.

Use the spa and massage shop AI receptionist checklist when comparing options. No shop booking or revenue results are published.

Try it

Make your receptionist from your menu, or discuss a managed pilot.

Reception was previously called Chào. The old name and address still work.

Part of Fulin Labs. See the full lineup of projects.